FAQs

Occasionally some products sell out. Generally, it will take 10 business days before a new shipment arrives; however, this is dependent on the supplier and how quickly new inventory can be procured. Please add the item to your wish list. We will send a notification as soon as stock is available again.

We are an official, authorised stockist for the brands that we carry. All our products and brands are 100% authentic.

You can either pay via AfterPay, Klarna, your PayPal account or, we also accept payment via credit card – VISA and MasterCard.

We accept Australian currency only.

We ship internationally unless stated otherwise. Shipping costs vary from country to country.

Please add your items to the shopping cart and request shipping costs via the shipping calculator at checkout stage.

We offer, Australia Post – Express Post and Parcel Post – for national orders. Internationally, we ship with Australia Post – Economy Air or DHL eCommerce – depending on the delivery destination.

All product prices displayed in our online beauty boutique are inclusive of GST.

Please allow for 1-2 days processing time for local shipments and 2-4 days for overseas shipments. For delivery timelines, please refer to our shipping page.

We are unable to accept returns or to exchange beauty/cosmetic products due to hygiene reasons. However, if your product is damaged or faulty, we will, of course, replace the item. For further information, please refer to our Returns Policy.